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Management Analyst III-Corrections Ombudsperson
Job Type Full-time
Job Status Sourcing
Date Posted 12/05/2018
Company Information Monterey County Sheriff's Office
1414 Natividad Road
Salinas, CA 93906
Website: http://
Job Description The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The
Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol,
investigations, custody services, court security, and law enforcement support.

Under direction of the Sheriff’s Captain, the Corrections Ombudsperson is responsible for providing services in the
Monterey County Jail including the development, data collection, analysis and reporting as required for all inmate grievances and other issues within the county jail that have to do with the care and custody of inmates. The primary responsibility will be overseeing the inmate grievance tracking and response system, answering requests from inmates, attorneys and families, coordinating responses to inmate, family, community or attorney complaints and coordinating the responses to claims and lawsuits when requested.

The ideal candidate will have a proven track record of being accountable, demonstrate excellent communication and
analytical skills. The ideal candidate will have the ability to develop and maintain close working relationships; possess strong oral and written communication skills; have good judgment, and deal tactfully with individuals.

Final Filing Date: December 30, 2018 by 5:00 PM
Will demonstrate the following knowledge, skills and abilities:
Knowledge of: Principles and practices of management; Principles of mathematical and statistical analysis,
preparation and presentation; Research techniques; Principles and practices of public and/or business administration;
Report writing; Internal and external operations, functions and resources related to the assignment.
Skill and Ability to: Manage analytical and administrative support services; Analyze and interpret a wide variety of
complex data and information; Conduct comprehensive and in-depth research; Identify issues, options and projected
outcomes and make recommendations; Prepare and present written and oral reports; Interpret and apply codes,
regulations, laws policies, procedures and guidelines; Coordinate a wide variety of activities; Work independently and
in a timely fashion; Communicate effectively orally and in writing; Maintain cooperative relationships with co-workers,
members of the public and others contacted through the course of work; respond in a positive manner to supervision
and direction; and attend and perform duties on a regular, reliable and consistent basis.
1. Analyzes, researches, gathers and interprets information on evidence based practices, inmate grievances and
requests, legislation, and inmate programs.
2. Evaluates and drafts recommendations regarding policies, procedures, organization, operations, and programs.
3. Conducts confidential interviews with inmates, attorneys, staff and the public in response to allegations made
regarding inmate care and services at the jail.

Conditions of employment include, but are not limited to:
Required Conditions of Employment: Successfully pass a thorough background/suitability process, which includes
a polygraph examination or voice stress analysis; Work effectively and remain calm and organized while performing
duties in a noisy, enclosed jail environment that requires interacting with potentially hostile and sarcastic individuals,
exposure to health risks and smells associated with a jail environment, as well as exposure to anti-social inmate
behavior; Walk to and from workstations, breakroom and restroom using walkways in sections of the Corrections Operations Bureau also used by escorted and unescorted inmates.
Compensation $6,302 - $8,607 monthly
How to Apply Visit the Monterey County website to view the complete job description:

Application and Selection Procedures
Apply On-Line at https://www.governmentjobs.com/careers/montereycounty
Applications may also be obtained from and submitted to:
Monterey County Sheriff’s Office
Attn: Human Resources
1414 Natividad Road
Salinas, CA 93906
Phone: (831) 755-3744 or (831) 755-3702 Fax: (831) 755-3828
The selection process is tentative and applicants will be notified if changes are made.
The competitive selection process includes submittal of required application materials. A complete application packet
will include:
• A completed County of Monterey employment application
• Response to the supplemental questions
Applications received after December 30, 2018 or fail to provide all required materials will not be considered. Resumes,
cover letters, letters of interest and other correspondence will not be accepted as a substitute for required application
materials. All required application materials will be competitively evaluated. Those applicants that are determined to
be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants’
possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.
Contact Info Human Resources
Contact Phone: 831-755-3744

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